White Screen When Presenting in Skype for Business

Issue:

Recently a Skype for Business user was unable to see what others were presenting during a Skype meeting. The user’s “Stage” area showed blank white screen when other participants “Present Programs โ€ฆ”.

Solution:

The fix is easy – deleting a registry folder that’s related to ActiveX control.

  1. Open regedit and navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility
  2. Delete the folder: {00000000-0000-0000-000000000000}
  3. Restart Skype for Business.

Reference: http://communicationsknowledge.blogspot.com/2015/11/getting-blank-screen-when-trying-to.html